One of the best ways to learn about your prospect or customer [or learner] is using a pause at two points in your questioning: after you've asked the question, and after the listener has answered.
Not just a brief pause, but a 2-3 second pause. Here are some of the benefits of this technique.
Saturday, October 29, 2005
Asking and pausing
A year or so ago, I signed up for "The TelE-Sales Hot Tips of the Week" e-letter and found many tips for building relationships of influence. This week, the tip was especially relevant to teaching and bears repeating in this space: